- - Remote problem diagnosis and support
- - 4-hour onsite response
- - Replacement parts and materials included
- - Firmware updates for selected products
- - Escalation management
- - Access to electronic support information and services
4 year 4hr Response Onsite Notebook Hardware Support
When time is money, you can't wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service is available 9 hours per day during standard local business hours, and the standard local work week, excluding HP holidays.
HP 4 year 4hr Response Onsite Notebook Hardware Support, 48 month(s)
HP 4 year 4hr Response Onsite Notebook Hardware Support. Coverage period: 48 month(s)